Technician Support

Over-the-Phone Support

Monday - Friday

7:00am - 4:00pm PDT

+1 916.781.7676

SERVICE DONE RIGHT

At Harris & Bruno we offer the best service possible because that’s what keeps customers coming back. We know the best advertising is word-of-mouth when our customers tell others how much we take care of them in a prompt and friendly manner. Simply put, we try to exceed customers’ expectations.​

 

Owner Nick Bruno says, “Taking pride in the workplace starts from the top down. As we continue to grow, our focus on supporting our equipment wherever it lands remains a priority. We understand just how important it is to take care of our customers the old fashioned way – with genuine concern and knowledgeable service staff.”

Global Support

Harris & Bruno International service staff is stationed across the USA and throughout the world. They are supported by a global team of  engineers and a vast parts stocking network. Service personnel are available to answer questions, as well as provide installation training on new or used H&B equipment.

REMOTE SUPPORT

The Harris & Bruno International Remote Support System allows an H&B technician direct access to your ExcelCoat to remotely diagnose issues, as if the technician were onsite. Utilizing advanced technology, H&B is able to have you back up and running without the time and costs associated with a service visit. Stay ahead of potential problems and avoid unnecessary downtime with the H&B Remote Support System. Included on all new fully-automated coaters, as well as an upgrade option on previously purchased units.

Learn More about Remote Support Upgrade>

PERSONALIZED TRAINING

Our Productivity Enhancement Package will have your Harris & Bruno ExcelCoat coater running at peak efficiency. Have a difficult job that is just a pain to run? Show us what you’re trying to achieve, and our technicians will train your team to run it as easily as possible. After working alongside your team, our technicians will inspect and adjust various components to make sure that your machine is in prime condition for the upcoming season.

Learn More about Productivity Enhancement Packages >

“The entire team has been pros to work with, from sales to project managers to the installation. Even H&B President Nick Bruno checked in to ensure we were completely satisfied. It’s been one of the best experiences in working with a vendor on a new equipment install, and we’ve installed lots of new equipment over the last few years!”
- Randy Radosevich, CEO Allen Press
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© 2020 Harris & Bruno International, 8555 Washington Blvd. Roseville, CA 95678, USA, +1 916.781.7676